False Chargebacks

IF YOU REQUEST A CHARGEBACK WITH YOUR BANK WITHOUT CONTACTING US FIRST THE COMPANY (DEMONS BASEMENT LLC) OR REACHING OUT TO SOMEONE ON OUR TEAM BY EMAIL OR PHONE SUPPORT THAT IS CONSIDERED A FALSE CHARGEBACK WITH NO CUSTOMER COMMUNICATION! 

WE RESERVE THE RIGHT TO DISMISS THIS CHARGEBACK AND HAVE CUSTOMER COMMUNICATION FIRST AS LEGALLY STATED IN OUR REFUND POLICY THAT YOU LEGALLY AGREE TO ONCE PURCHASING AS STATED IN OUR TERMS OF SERVICE!

OUR LEGAL REFUND POLICY STATES FOR THE CUSTOMER TO CONTACT US FOR A REFUND AND BEFORE SUBMITTING A CHARGEBACK!

THEY MUST ABIDE BY THIS POLICY WHICH IS LEGALLY AGREED TO ONCE ORDERING AS STATED IN OUR LEGAL TERMS OF SERVICE!

WE WOULD LIKE TO COMMUNICATE WITH THE CUSTOMER FIRST BEFORE FURTHER ACTION IS TAKEN!

ALL MESSAGES SHOULD BE RESPONDED TO WITHIN 24 HOURS!

PLEASE CONTACT US FIRST!